FTP Disruptions

Incident Report for Liquid Web - Cloud Sites

Resolved

The issue has been confirmed to be resolved. We apologize for any inconvenience this may have created.

Posted Sep 17, 2019 - 00:26 CDT

Monitoring

The rollback has completed and we are continuing to monitor FTP performance at this time.

Posted Sep 17, 2019 - 00:06 CDT

Identified

The earlier maintenance has disrupted FTP connections to the Cloud Sites environment. At this time our engineers are in the process of rolling back the change. We apologize for the inconvenience and will provide additional updates as they are made available.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Posted Sep 16, 2019 - 23:52 CDT

This incident affected: FTP (LAN, PHX).