In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).

PHP Services Operational
LAN Operational
PHX Operational
IIS Services Under Maintenance
LAN Under Maintenance
PHX Under Maintenance
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Under Maintenance
LAN Under Maintenance
PHX Under Maintenance
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PHX & LAN Windows Patching Jul 7, 21:00 - Jul 8, 04:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).

Posted on Jul 6, 12:52 CDT
PHX & LAN Windows Patching Jul 8, 21:00 - Jul 9, 04:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).

Posted on Jul 6, 12:52 CDT
Past Incidents
Jul 6, 2022
Resolved - Our operations team has resolved the issue. We apologize for the disruption . If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 6, 04:27 CDT
Investigating - Our operations team is investigating an issue with MSSQL database connections.

We will continue to work towards resolution and update this post with additional information as it is available.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.

Jul 6, 03:39 CDT
Jul 5, 2022

No incidents reported.

Jul 4, 2022
Resolved - Our operations team has resolved the issue. We apologize for the disruption . If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 4, 05:49 CDT
Investigating - Our operations team is investigating an issue with MSSQL database connections.

We will continue to work towards resolution and update this post with additional information as it is available.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.

Jul 4, 03:50 CDT
Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022
Completed - The scheduled maintenance has been completed.
Jun 29, 14:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms throughout the next few nights. We will remove the ability to provision .NET 4.5 (IIS 8.5), and will begin migrating the first set of clusters to .NET 4.6.2 (IIS 10).

During this time customers may experience a loss of sessions when their domain's cluster is moved from the old nodes (.NET 4.5) to the new nodes (.NET 4.6.2).

Migrations each night will take place from 9 pm - 11 pm CST.

Schedule for .NET migration:
6/20/2022 - Cluster 5 LAN3, Cluster 5 PHX1 WC1, Cluster 6 PHX1 WC2
6/21/2022 - Cluster 3 LAN3, Cluster 2 PHX1 WC1, Cluster 4 PHX1 WC2
6/22/2022 - Cluster 6 LAN3, Cluster 1 PHX1 WC1, Cluster 2 PHX1 WC2
6/23/2022 - Cluster 1 LAN3, Cluster 6 PHX1 WC1, Cluster 3 PHX1 WC2
6/24/2022 - Cluster 2 LAN3, Cluster 4 PHX1 WC1, Cluster 5 PHX1 WC2
6/27/2022 - Cluster 4 LAN3, Cluster 3 PHX1 WC1, Cluster 1 PHX1 WC2

More information can be found here:
https://help.liquidweb.com/s/article/NET-Upgrades-on-Cloud-Sites

If you have any questions, please do not hesitate to contact a member of our support team via ticket, live-chat or by toll-free phone at 1-800-580-4985.

Jun 21, 06:37 CDT
Jun 28, 2022
Resolved - This maintenance is now complete and all services are back online and fully responsive.
Jun 28, 05:55 CDT
Identified - Acronis, our 3rd party vendor, are performing the maintenance on Acronis Cyber Cloud, as they are updating it to the latest 22.06 release. Scheduled time of this maintenance is: 28 June 2022 03:00 AM - 28 June 2022 07:00 AM (GMT -04). Affected services are Files Cloud, DR Cloud, Acronis Cyber Cloud. Those services may become unavailable for up to 2 hours during the activity.
Jun 28, 04:09 CDT
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.