Identified - Our teams have identified the issue within the Datacenter and are working diligently to restore all services.
Feb 24, 08:45 CST
Investigating - Our Engineers are investigating an issue with some services reporting down.

We will continue to work towards resolution and update this post with additional information as it is available.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Feb 24, 07:56 CST
PHP Services Partial Outage
LAN Partial Outage
PHX Operational
IIS Services Partial Outage
LAN Partial Outage
PHX Operational
MariaDB Partial Outage
LAN Partial Outage
PHX Operational
MSSQL Partial Outage
LAN Partial Outage
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites Infrastructure Maintenance Feb 24, 21:00 - Feb 25, 03:00 CST
Our Engineers will be performing maintenance on the Cloud Sites platform. Customers may experience brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Feb 17, 16:06 CST
Cloud Sites Infrastructure Maintenance Feb 25, 21:00 - Feb 26, 03:00 CST
Our Engineers will be performing maintenance on the Cloud Sites platform. Customers may experience brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Feb 17, 16:07 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Feb 24, 15:27 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Feb 24, 15:30 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Feb 24, 15:31 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Feb 24, 15:33 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Feb 24, 15:34 CST
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Feb 24, 15:36 CST
Past Incidents
Feb 24, 2021
Completed - The scheduled maintenance has been completed.
Feb 24, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 21:01 CST
Scheduled - Our Engineers will be performing maintenance on the Cloud Sites platform. Customers may experience brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Feb 17, 16:02 CST
Feb 23, 2021
Resolved - This incident has been resolved.
Feb 23, 08:24 CST
Monitoring - The San Antonio Support Group is in a hindered state due to inclement weather and rolling power outages. You may experience delays or longer than usual wait times.

We appreciate your patience and understanding and we will continue to work as quickly and efficiently as we can.
Feb 15, 08:37 CST
Completed - The scheduled maintenance has been completed.
Feb 23, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 21:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Brief loss of sessions on MyLittleAdmin and FTP

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted 7 days ago. Feb 03, 2021 - 15:39 CST
Feb 22, 15:23 CST
Feb 22, 2021
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021
Feb 14, 2021

No incidents reported.

Feb 13, 2021
Completed - The scheduled maintenance has been completed.
Feb 13, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:00 CST
Scheduled - Our Chat, Ticketing and Help Center service will have a short period of maintenance. During this window, customers may see a interruption in service, however customers can contact Liquid Web via phone during this time. This maintenance does not impact customer services, just the ability to reach our support team and Help Center.

We encourage customers to reach out to us via phone at 1-800-580-4985 (1-517-322-0434) if you have any questions or concerns.
Feb 8, 14:51 CST
Feb 12, 2021

No incidents reported.

Feb 11, 2021
Resolved - This incident has been resolved.
Feb 11, 02:09 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 00:11 CST
Investigating - We have identified an issue causing intermittent delays for customers trying to create sites or make changes in the DFW/ORD datacenter.

We are currently investigating the situation and will resolve the issue as soon as possible. We will update this status as more information becomes available.

If you need immediate assistance, please contact a member of our support team by visiting us in live-chat or by calling 800.580.4985 or INTL +1.517.322.0434
Feb 10, 23:59 CST
Feb 10, 2021