All Systems Operational
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 11, 2021

No incidents reported today.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Completed - The scheduled maintenance has been completed.
May 7, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:01 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 28, 16:47 CDT
Resolved - This issue has been resolved. Our support systems are functioning properly at this time.
May 7, 11:39 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 16:28 CDT
Update - We are continuing to investigate this issue.
May 6, 16:05 CDT
Investigating - We have detected an issue with our Internal support system. We are working diligently on resolving the issue. We apologize for any inconvenience that this may cause.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
May 6, 15:23 CDT
Completed - The scheduled maintenance has been completed.
May 7, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 02:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 28, 16:45 CDT
May 6, 2021
May 5, 2021
Completed - The scheduled maintenance has been completed.
May 5, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 28, 16:43 CDT
Completed - The scheduled maintenance has been completed.
May 5, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 02:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 28, 16:42 CDT
May 4, 2021

No incidents reported.

May 3, 2021
Completed - The scheduled maintenance has been completed.
May 3, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 28, 16:42 CDT
Completed - The scheduled maintenance has been completed.
May 3, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 02:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 28, 16:41 CDT
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Completed - The scheduled maintenance has been completed.
Apr 29, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 21:00 CDT
Scheduled - Our Engineers will be performing maintenance on the Cloud Sites platform. We do not expect customer websites to be impacted by this maintenance however, the management portal will be in maintenance mode for a short period of this maintenance.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 21, 16:43 CDT
Apr 28, 2021
Completed - The scheduled maintenance has been completed.
Apr 28, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 21:01 CDT
Scheduled - Our Engineers will be performing maintenance on the Cloud Sites platform. Customers may experience brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Apr 21, 16:38 CDT
Apr 27, 2021