All Systems Operational
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Posted on Jul 22, 17:52 CDT
Past Incidents
Aug 7, 2020
Completed - The scheduled maintenance has been completed.
Aug 7, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 02:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 22, 17:49 CDT
Aug 6, 2020

No incidents reported.

Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 22, 17:38 CDT
Completed - The scheduled maintenance has been completed.
Aug 5, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 02:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 22, 17:37 CDT
Completed - The scheduled maintenance has been completed.
Aug 5, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 21:00 CDT
Scheduled - Our Engineers will be performing maintenance on the MariaDB infrastructure. Customers may experience brief periods of read only mode. These hosts will be in read only mode for a brief period during the maintenance window.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 29, 18:32 CDT
Aug 4, 2020
Aug 3, 2020
Completed - The scheduled maintenance has been completed.
Aug 3, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 22, 17:34 CDT
Completed - The scheduled maintenance has been completed.
Aug 3, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 02:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 22, 17:32 CDT
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 21:01 CDT
Scheduled - Our Engineers will be performing maintenance on the Cloud Sites platform. Customers may experience brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 29, 18:45 CDT
Completed - The scheduled maintenance has been completed.
Jul 30, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 22:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Delayed processes

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 15, 16:32 CDT
Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:01 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Delayed processes

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 15, 16:25 CDT
Jul 28, 2020
Completed - The scheduled maintenance has been completed.
Jul 28, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:01 CDT
Scheduled - Our Engineers will be performing maintenance on the Cloud Sites platform. Customers may experience brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 22, 17:05 CDT
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020
Completed - Given the issue that we encountered, we will be rescheduling the maintenance at a later date. All services are operational at this time.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 24, 22:31 CDT
Update - We are continuing to verify the impact of the maintenance.
Jul 24, 22:14 CDT
Update - We are continuing to verify the maintenance items.
Jul 24, 21:59 CDT
Verifying - During the maintenance we've experienced an issue with our database cluster. We are aborting the maintenance, and we're fixing the issue.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 24, 21:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 21:01 CDT
Scheduled - Our Engineers will be performing maintenance on the Cloud Sites platform. Customers may experience brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 22, 18:31 CDT
Completed - The scheduled maintenance has been completed.
Jul 24, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Delayed processes

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Jul 15, 16:21 CDT