All Systems Operational
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Windows IIS Patching/Maintenance Oct 4, 2023 02:00-03:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. There is no expected downtime however there might be some minor latency for a few minutes during the patching process.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
Posted on Sep 29, 2023 - 18:40 CDT
Windows IIS Patching/Maintenance Oct 4, 2023 21:00-22:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. There is no expected downtime however there might be some minor latency for a few minutes during the patching process.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
Posted on Sep 29, 2023 - 18:40 CDT
Windows IIS Patching/Maintenance Oct 6, 2023 02:00-03:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. There is no expected downtime however there might be some minor latency for a few minutes during the patching process.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
Posted on Sep 29, 2023 - 18:43 CDT
Windows IIS Patching/Maintenance Oct 6, 2023 21:00-22:00 CDT
Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. There is no expected downtime however there might be some minor latency for a few minutes during the patching process.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
Posted on Sep 29, 2023 - 18:44 CDT
Ticket/Chat System Maintenance Oct 14, 2023 01:00-01:30 CDT
Chat, Ticketing, and Help Center services will undergo scheduled maintenance during the window. The service impact is limited to our internal tools.

This maintenance will not interrupt client services, other than delaying outreach to our Support Team via Ticket, Chat, and our Help Center. For any urgent issues please contact us by phone at 1.855.348.9060 (US) or +1.517.322.0434 ( international).

We appreciate your understanding and patience as we work to provide you with a better service.
Thank you for your continued support.

Internal System Maintenance Reference: [CC-10713]
Posted on Sep 25, 2023 - 17:47 CDT
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023
Windows IIS Patching/Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 21:01 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. There is no expected downtime however there might be some minor latency for a few minutes during the patching process.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
Sep 29, 18:39 CDT
Windows IIS Patching/Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 02:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. There is no expected downtime however there might be some minor latency for a few minutes during the patching process.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
Sep 29, 18:38 CDT
Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Cloud Sites LAN Degraded Service
Resolved - Our Engineers have determined the load spike is gone. This issue has been resolved.
Sep 21, 08:59 CDT
Monitoring - Load has subsided and our Engineers are keeping an eye on all load and alerts.
Sep 21, 08:26 CDT
Investigating - Our Engineers were alerted to high load or wait times on some LANSING PHP Nodes. Engineering teams are working diligently on what the cause may be.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Sep 21, 08:10 CDT
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

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