All Systems Operational
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites LAN Infrastructure Maintenance Apr 18, 22:00 - Apr 19, 06:00 CDT
Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure in LAN. While we do not expect any impact, customers may experience brief issues loading web pages. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Posted on Apr 12, 15:46 CDT
Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure. While we do not expect any impact, customers may experience brief issues provisioning new sites. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Posted on Apr 15, 14:37 CDT
Past Incidents
Apr 18, 2019
Completed - The scheduled maintenance has been completed.
Apr 18, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:01 CDT
Scheduled - Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure in PHX. While we do not expect any impact, customers may experience brief issues loading web pages. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Apr 12, 15:44 CDT
Apr 17, 2019
Resolved - At this time the connection to the phone system has been resolved. Fully functionality has been restored and issues identified and resolved.
Apr 17, 12:04 CDT
Monitoring - The phone interruption appears to have been resolved. However, we will continue to monitor the situation and provide updates to this post if there are any changes.
Apr 17, 11:22 CDT
Investigating - We are currently experiencing issues with our Phone system. If you are unable to reach us please feel free to initiate a chat, create a ticket, or call back later and we will be with you as quickly as we can.

Thank you for your patience and we will update this status with any additional details. We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or create a ticket from https://help.liquidweb.com/s/contactsupport
Apr 17, 11:12 CDT
Completed - The scheduled maintenance has been completed.
Apr 17, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure. While we do not expect any impact, customers may experience brief issues loading web pages as well as brief disruption to MSSQL databases. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Apr 12, 15:38 CDT
Apr 16, 2019
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 CDT
Scheduled - Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure in LAN. While we do not expect any impact, customers may experience brief issues loading web pages. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Apr 12, 15:23 CDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019
Completed - The scheduled maintenance has been completed.
Apr 5, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 21:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Mar 25, 14:29 CDT
Completed - The scheduled maintenance has been completed.
Apr 5, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 02:00 CDT
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Mar 25, 14:29 CDT
Apr 4, 2019

No incidents reported.