Monitoring - It has been discovered that there was a zero-day vulnerability with the Easy WP SMTP pluigin v1.3.9. This version was prone to a critical zero-day vulnerability that allowed an unauthenticated user to modify WordPress options or to inject and execute code among other malicious actions. A new version (1.3.9.1) has been released and is highly recommended to get that updated as soon as possible.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Mar 19, 17:11 CDT
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites Engineers will be performing an maintenance on the Cloud Sites infrastructure. While we do not expect any impact. Customers may experience brief errors in the Cloud Sites Control panel or with provisioning new sites. Any issue will be limited and refreshing the page should resolve it.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at 1(855)-348-9060.
Posted on Mar 19, 15:22 CDT
Past Incidents
Mar 21, 2019

No incidents reported today.

Mar 20, 2019

No incidents reported.

Mar 19, 2019
Resolved - We are not seeing any signs of a continuation of the issue. We will continue to monitor and investigate.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Mar 19, 07:26 CDT
Monitoring - We have identified the issue and a fix has been put in place. We will continue to monitor the issue to make sure the fix is stable.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Mar 19, 07:04 CDT
Investigating - We are currently investigating an issue where sites are intermittently not loading for some customers. We will update this post as we have additional details.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Mar 19, 06:57 CDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019
Completed - The scheduled maintenance has been completed.
Mar 8, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 21:00 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Feb 18, 14:24 CST
Completed - The scheduled maintenance has been completed.
Mar 8, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 02:01 CST
Scheduled - Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply critical patches issued by Microsoft. The potential impacts of each may include the following:

- Loss of IIS sessions as web nodes are patched and rebooted.
- Momentary disconnects from MSSQL databases as instances fail over to another cluster node.
- Application logs may show "server rebooted" message.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll-free phone at 1.855.348.9060 or international at +1.517.322.0434.
Feb 18, 14:24 CST
Mar 7, 2019

No incidents reported.