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Maintenance

Scheduled Maintenance

Cloud Sites Security Patching for CVE-2026-43284 and CVE-2026-43500 May 19, 2026 17:00-21:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
May 15, 2026 - 14:08 CDT
Scheduled - As part of our commitment to maintaining the security and stability of our services, we will be performing critical patching to the Cloud Sites platform in the Lansing and Phoenix regions, during a scheduled maintenance window. This maintenance is to address critical vulnerabilities associated with CVE-2026-43284 and CVE-2026-43500.

The patching will take place on May 19, 2026, at 6:00 PM ET, for approximately 2–4 hours.

During this window, customers may experience brief session loss or interruptions may occur on individual page loads. In most instances, refreshing the page will resolve the issue.

Our team will be using rolling reboots as a precaution to perform the maintenance as gracefully as possible.

We appreciate your patience and continued support as we work to provide a secure and reliable hosting environment.

System Maintenance Reference: CC-13460
May 15, 2026 - 13:53 CDT
May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Let's Encrypt Service Interruption
Resolved - This incident has been resolved.
May 8, 20:15 CDT
Monitoring - Let's Encrypt has updated their status post indicating that they are resuming their typical issuance of certificates.

We will continue to monitor to see if there are any changes in their status going forward
May 8, 16:09 CDT
Investigating - We have been made aware of an incident that is affecting Let's Encrypt. The third party SSL provider is currently not issuing SSL certificates as they investigate the issue further.

More information is available at at Let's Encrypts status page here: https://letsencrypt.status.io/

If you have any additional questions please reach out to our support team and we will be happy to assist
May 8, 15:57 CDT
May 7, 2026

No incidents reported.

May 6, 2026
System Maintenance: Kernel Security Upgrade
Completed - The scheduled maintenance has been completed.
May 6, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 18:00 CDT
Scheduled - We are performing a security upgrade to our Cloud Sites infrastructure to ensure the highest level of platform security and robustness.

This will take place Wednesday, May 6th, 2026, at 6:00 PM ET. The maintenance window will last 2-4 hours.

Although CVE-2026-31431 copy-fail was mitigated immediately on Cloud Sites, we are now upgrading the kernel software to ensure we have a permanent solution for it going forward.

The impact of this maintenance is expected to be minor. Our infrastructure is designed for High Availability, and we utilize rolling reboots to minimize service disruption. Most customers will not notice the upgrade. However, there is a rare possibility of temporary session loss on single-page loads during the transition. If you experience this, a simple browser refresh will resolve the issue.

Thank you for your patience as we work to keep our systems secure.

System Maintenance Reference: CC-13447
May 6, 09:43 CDT
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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