All Systems Operational
PHP Services Operational
LAN Operational
PHX Operational
IIS Services Operational
LAN Operational
PHX Operational
MariaDB Operational
LAN Operational
PHX Operational
MSSQL Operational
LAN Operational
PHX Operational
FTP Operational
LAN Operational
PHX Operational
Management Portal Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Nov 14, 15:51 CST
Our operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading web pages. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted on Nov 14, 15:52 CST
Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019

No incidents reported.

Nov 18, 2019
Completed - The scheduled maintenance has been completed.
Nov 18, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:01 CST
Scheduled - Our operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief connectivity issues to the following services;

PHP and IIS web traffic
PHPMyAdmin
MyLittleAdmin
FTP
Mail relays

Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Nov 14, 15:45 CST
Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019
Resolved - This incident has been resolved.
Nov 11, 10:17 CST
Monitoring - The new loadbalancer has been added into rotation successfully and we do not see any ongoing issues. If you are experiencing any issues though, please reach out to our Support team.
Nov 11, 09:22 CST
Identified - We are performing an emergency maintenance on one of our Loadbalancers and adding it back into rotation starting at 09:00 CT. Sites may experience a brief period of downtime while traffic gets routed to the new Loadbalancer. We will keep this post updated with details.

We apologize for the short notice but if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Nov 11, 09:00 CST
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019
Completed - The scheduled maintenance has been completed.
Nov 6, 21:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 CST
Scheduled - Our operations team will be performing maintenance on our infrastructure. Although we do not expect customers to be impacted by this maintenance, customers may encounter brief issues loading phpMyAdmin. Any interruption will be very limited (no more than 5 minutes) and refreshing the page should resolve the problem.

If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 31, 14:47 CDT
Resolved - This incident has been resolved.
Nov 6, 19:20 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 17:39 CST
Identified - Our Ticketing System Service Partner is experiencing issues upstream. We have engaged them and they are investigating next steps to resolving the issue.

We appreciate your patience while we work to get this fixed.
Nov 6, 14:36 CST
Investigating - We are currently investigating an issue where after login to https://help.liquidweb.com/ , the page may not load or showing just a white page.

We will update this post with updates as more information is available. If you have any questions, please contact a member of our support team via live-chat, email support@liquidweb.com, or by phone at (800)-580-4985, (517)-322-0434 (international).
Nov 6, 14:16 CST