Monitoring - We have implemented the mitigation steps to help keep the service stable, and our Engineering team is continuing to monitor the environment to ensure services remain stable.
All affected sites have recovered and are operating normally. Please feel free to contact our support team if you encounter any further issues.
Jul 21, 2026 - 14:29 CDT
Investigating - We are currently investigating reports of websites loading slowly or being temporarily unavailable. Our team is actively working to identify the cause and restore normal service as quickly as possible.
We will continue to provide updates here as we make progress.
Jul 21, 2026 - 00:51 CDT
Monitoring - A fix has been implemented, and our Engineering team is monitoring to confirm services remain stable.
Jul 20, 2026 - 20:45 CDT
Investigating - We are currently investigating a Website issue with our Cloud Sites Services, which is impacting our hosting environments. Our engineering team is currently investigating the issue at this time.
Jul 20, 2026 - 17:19 CDT
Update - We are continuing to work on a fix for this issue.
Jul 20, 2026 - 06:46 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 20, 2026 - 06:45 CDT
Monitoring - Services have been restored, and websites are currently loading as expected. Our Network team is continuing to investigate the underlying cause and is actively monitoring the environment to ensure stability.
At this time, all services appear to be operating normally. If you experience any issues or need assistance, please contact our Support team.
Jul 20, 2026 - 06:44 CDT
Identified - Our teams continue to work diligently to assess the impact of the recently disclosed WordPress Core vulnerabilities and verify that appropriate mitigation measures are in place. We remain actively engaged in our investigation and are monitoring the situation for any new developments.
We will continue to closely monitor the situation and take any additional steps necessary to maintain system security and stability. If you need assistance or have any concerns, please contact our Support team.
Jul 18, 2026 - 18:16 CDT
Investigating - On July 17th Wordpress.org announced two critical remote code execution (RCE) vulnerabilities commonly known as WP2Shell. These vulnerabilities exist in Wordpress Core and allow an unauthenticated request to execute arbitrary code on the target website.
Customers running the Wordpress versions below are strongly advised to upgrade to latest version shown as soon as possible:
Wordpress 6.8.x; fixed in 6.8.6 WordPress 6.9.x; fixed in 6.9.5 WordPress 7.0.x; fixed in 7.0.2 WordPress 7.1 beta, fixed in 7.1 beta2
Resolved -
This incident has been resolved.
Jul 20, 11:11 CDT
Monitoring -
Services have been restored, and websites are currently loading as expected. Our Network team is continuing to investigate the underlying cause and is actively monitoring the environment to ensure stability.
At this time, all services appear to be operating normally. If you experience any issues or need assistance, please contact our Support team.
Jul 20, 06:49 CDT
Identified -
The issue has been identified, and our engineering team is actively working on a fix.
If you have any questions, please do not hesitate to get help through LiveChat or by submitting a Case, and our team will be happy to assist you.
Jul 19, 22:54 CDT
Investigating -
We are currently investigating a Website issue with our Cloud Sites Services, which is impacting our hosting environments. Our engineering team is currently investigating the issue at this time.
Jul 19, 22:18 CDT