All Systems Operational
PHP Services Operational
LAN   Operational
PHX   Operational
IIS Services Operational
LAN   Operational
PHX   Operational
MariaDB Operational
LAN   Operational
PHX   Operational
MSSQL Operational
LAN   Operational
PHX   Operational
FTP Operational
LAN   Operational
PHX   Operational
Management Portal Operational
Management Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Sites PHX Maria Database Maintenance Oct 22, 21:00 - Oct 23, 03:00 CDT
From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-115.wc1.phx1
mariadb-116.wc1.phx1
mariadb-117.wc1.phx1
mariadb-118.wc1.phx1
mariadb-119.wc1.phx1
mariadb-120.wc1.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Posted on Oct 18, 14:55 CDT
Cloud Sites PHX Maria Database Maintenance Oct 23, 21:00 - Oct 24, 03:00 CDT
From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-121.wc1.phx1
mariadb-122.wc1.phx1
mariadb-123.wc1.phx1
mariadb-124.wc1.phx1
mariadb-125.wc1.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Posted on Oct 18, 14:56 CDT
Past Incidents
Oct 21, 2018

No incidents reported today.

Oct 20, 2018
Office Network Maintenance - SAT Location
Completed - The scheduled maintenance has been completed.
Oct 20, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 08:00 CDT
Scheduled - Our Networking team will be performing a brief maintenance on our Local Network in our office. During this window, we may have intermittent network connectivity drops that may affect your interactions with our staff via Phone or Chat. You may experience a delay in chat responses and potentially calls dropping if working with Technician in that office location.

We apologize in advance but appreciate your patience during this time. We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 19, 16:20 CDT
Oct 19, 2018
Cloud Sites PHX Maria Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-109.wc1.phx1
mariadb-110.wc1.phx1
mariadb-111.wc1.phx1
mariadb-112.wc1.phx1
mariadb-113.wc1.phx1
mariadb-114.wc1.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 11, 15:05 CDT
Oct 18, 2018
Intermittent Connectivity Issues in PHX
Resolved - Following extended monitoring, we have experienced no further impact from the traffic causing the disruption.
We apologize for any inconvenience this may have caused.
Oct 18, 21:14 CDT
Identified - We are still seeing some customers affected. Our Networking and Operations teams are continuing to work towards resolving the intermittent network issues.

As we have more information we will update this post. We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 18, 14:17 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 13:30 CDT
Identified - Our Operations team is investigating an intermittent connectivity issue in the PHX Datacenter. Websites may experience occasional spikes in latency or dropped connections.

As we have more information we will update this post. We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 18, 13:17 CDT
Cloud Sites PHX Maria Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-105.wc1.phx1
mariadb-106.wc1.phx1
mariadb-107.wc1.phx1
mariadb-108.wc1.phx1
mariadb-149.wc2.phx1
mariadb-150.wc2.phx1
mariadb-151.wc2.phx1
mariadb-152.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 11, 15:03 CDT
Oct 16, 2018
Cloud Sites PHX Maria Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 03:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-101.wc1.phx1
mariadb-102.wc1.phx1
mariadb-103.wc1.phx1
mariadb-104.wc1.phx1
mariadb-143.wc2.phx1
mariadb-144.wc2.phx1
mariadb-145.wc2.phx1
mariadb-146.wc2.phx1
mariadb-147.wc2.phx1
mariadb-148.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 11, 15:02 CDT
Oct 14, 2018

No incidents reported.

Oct 13, 2018
Chat and Ticketing System Maintenance | 13 Oct, 2:00 - 3:00AM EST
Completed - The scheduled maintenance has been completed.
Oct 13, 02:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 01:00 CDT
Scheduled - Our engineers will be performing maintenance to our Chat and Ticketing systems. During this maintenance window, Chat and Ticket sessions may abruptly disconnect and errors may be observed during Chat or Ticket initialization. We only anticipate 5-minutes of downtime for the systems and appreciate your patience as we upgrade our support systems.

If you have any urgent needs during the maintenance window, please contact a member of our support team via phone at (800)-580-4985, (517)-322-0434 (international).
Sep 21, 14:46 CDT
Oct 12, 2018
Cloud Sites PHX Maria Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-097.wc1.phx1
mariadb-098.wc1.phx1
mariadb-099.wc1.phx1
mariadb-100.wc1.phx1
mariadb-137.wc2.phx1
mariadb-138.wc2.phx1
mariadb-139.wc2.phx1
mariadb-140.wc2.phx1
mariadb-141.wc2.phx1
mariadb-142.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 4, 15:28 CDT
Oct 11, 2018
Cloud Sites PHX Maria Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-093.wc1.phx1
mariadb-094.wc1.phx1
mariadb-095.wc1.phx1
mariadb-096.wc1.phx1
mariadb-131.wc2.phx1
mariadb-132.wc2.phx1
mariadb-133.wc2.phx1
mariadb-134.wc2.phx1
mariadb-135.wc2.phx1
mariadb-136.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 4, 15:27 CDT
Oct 10, 2018
Cloud Sites PHX Maria Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 21:00 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-089.wc1.phx1
mariadb-090.wc1.phx1
mariadb-091.wc1.phx1
mariadb-092.wc1.phx1
mariadb-125.wc2.phx1
mariadb-126.wc2.phx1
mariadb-127.wc2.phx1
mariadb-128.wc2.phx1
mariadb-129.wc2.phx1
mariadb-130.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 4, 15:26 CDT
Oct 9, 2018
Cloud Sites PHX Maria Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 03:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:01 CDT
Scheduled - From 9PM - 3AM CDT nightly, Cloud Sites Operations will be performing maintenance on Maria Databases in our PHX Data Center. The following hosts will need to be placed into read-only mode for a period of time during the maintenance window.

mariadb-085.wc1.phx1
mariadb-086.wc1.phx1
mariadb-087.wc1.phx1
mariadb-088.wc1.phx1
mariadb-119.wc2.phx1
mariadb-120.wc2.phx1
mariadb-121.wc2.phx1
mariadb-122.wc2.phx1
mariadb-123.wc2.phx1
mariadb-124.wc2.phx1

A quick way to locate which Database host a website is using can be located at cloudsites.liquidweb.com under 'Websites'. Click on the website name and then the 'Databases' tab.

We are available to assist with any questions or concerns via livechat, email at cssupport@liquidweb.com, or by telephone at (855)-348-9060.
Oct 4, 15:25 CDT
Oct 7, 2018
Internal Infrastructure Maintenance on October 7th from 10PM to 12AM ET
Completed - The scheduled maintenance has been completed.
Oct 7, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:00 CDT
Scheduled - Our Engineering and Operations team will be performing maintenance on our internal management systems. During this maintenance window, customers may see an interruption in their management portals and help center windows for a short period of time. This maintenance will not impact customer websites, servers or services. This maintenance focuses on internal backend infrastructure only. We will be disabling the ability to resize Cloud servers starting at 10AM ET on October 7th to ensure any of these workflows have finished before our maintenance period. We will re-enable the ability to resize as soon as the maintenance has finished.

If you have any questions, please contact a member of our support team via ticket by emailing support@liquidweb.com or by phone at (800)-580-4985, (517)-322-0434 (international).
Oct 2, 12:42 CDT
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