Cloudsites Portal Disruption

Incident Report for Liquid Web - Cloud Sites

Resolved

This incident has been resolved.

Posted Jan 16, 2025 - 14:32 CST

Monitoring

Our team has implemented changes and customers may see portal experiences return back to normal. We will continue to monitor the portal experience.

Posted Jan 16, 2025 - 13:30 CST

Identified

Our team has identified an issue that is affecting customer portals at Liquid Web including the Cloudsites Portal.

Our team has been engaged and has released a fix for this issue. We will provide more updates as we have them.

We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Posted Jan 16, 2025 - 12:26 CST

This incident affected: Management Portal (Management Portal).