We have identified the cause of the connectivity issues affecting some websites in our Lansing Data Center as a network-related event impacting portions of the CloudSites infrastructure.
Our Operations and Network teams have implemented additional mitigation measures and increased infrastructure capacity. Service stability has improved, however, some websites may continue to experience intermittent connectivity or slower load times while mitigation efforts remain ongoing.
Our teams continue to actively monitor the environment and will provide additional updates as conditions change.
Posted Aug 17, 2026 - 20:07 CDT
Investigating
We are currently investigating an issue affecting websites using PHP 7.2 in our Lansing Data Center. During this time, affected websites may fail to load or experience connectivity issues.
Our Operations team is actively investigating the issue to identify the root cause and restore service stability as quickly as possible.
If you have any questions or require assistance, please contact us via chat or open a support case through my.liquidweb.com.
We appreciate your patience and understanding while we work to resolve this issue. Thank you.