PHPmyAdmin Fails to Connect

Incident Report for Liquid Web - Cloud Sites

Resolved

The phpmyadmin database selection should automatically point to appropriate database now. Customers can still change the target database once they land at the phpmyadmin page. But, the initial connection will take you to the correct database.

Posted May 10, 2017 - 13:29 CDT

Monitoring

The issue has been identified as incorrect sorting of database selection in phpmyadmin. Until our engineers have had an opportunity to correct the sort, to default to the proper database server in phpmyadmin, use the drop-down to select the correct database server and then proceed to connect.

Posted May 10, 2017 - 07:05 CDT

Identified

Our engineers have identified an issue causing some phpMyAdmin connections in WC2 to fail to connect and are working to resolve the issue.

Posted May 10, 2017 - 05:02 CDT