All Systems Operational
PHP Services Operational
DFW Operational
ORD Operational
IIS Services Operational
DFW Operational
ORD Operational
MariaDB Operational
DFW ? Operational
ORD Operational
MSSQL Operational
DFW Operational
ORD Operational
FTP Operational
DFW ? Operational
ORD Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2017

No incidents reported today.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Completed - The scheduled maintenance has been completed.
Feb 17, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 22:00 CST
Scheduled - At 10pm each night Cloud Sites Engineers will be performing maintenance on the load balancers. Maintenance is expected to last up to 3 hours each night.

While there should be no visible impact, there is potential for slight latency while they are rotated for their respective updates.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll free phone at 800.580.4985 or INTL +1.517.322.0434
Feb 15, 07:57 CST
Completed - The scheduled maintenance has been completed.
Feb 17, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 22:00 CST
Scheduled - At 10pm each night Cloud Sites Engineers will be performing maintenance on the load balancers. Maintenance is expected to last up to 3 hours each night.

While there should be no visible impact, there is potential for slight latency while they are rotated for their respective updates.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll free phone at 800.580.4985 or INTL +1.517.322.0434
Feb 14, 08:52 CST
Feb 16, 2017

No incidents reported.

Feb 15, 2017
Resolved - The issue was confirmed to be resolved at 4:50am CST. The connectivity issues resulted from a configuration error on an internal load balancer. This error was corrected which has restored connectivity to all databases from IIS websites.

We apologize for the inconvenience this may have caused and appreciate your patience as we worked to resolve the issue.
Feb 15, 05:12 CST
Update - Our team continues to dig into the issue. We have determined this issue is also affecting some IIS sites connecting to databases in DFW WC-2. Additional information will be provided as soon as it is made available.
Feb 15, 04:06 CST
Investigating - Following the maintenance we have identified an issue causing intermittent connection failures from Windows IIS sites to MariaDB servers in the DFW WC-1 datacenter. Our Operations team is working as quickly as possible to resolve the issue.

If you need immediate assistance, please contact a member of our support team by visiting us in live-chat or by calling 800.580.4985 or INTL +1.517.322.0434
Feb 15, 03:36 CST
Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.