All Systems Operational
PHP Services Operational
DFW Operational
ORD Operational
IIS Services Operational
DFW Operational
ORD Operational
MariaDB Operational
DFW Operational
ORD Operational
PHX Operational
MSSQL Operational
DFW Operational
ORD Operational
FTP Operational
DFW ? Operational
ORD Operational
Management Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - In an ongoing effort to continually improve the product we will be performing a maintenance on the Cloud Sites Control Panel on April 24, 2017. These will be minor updates to improve functionality and provide better error reporting.

What to Expect During the Maintenance:

You will be able to work on your websites during the maintenance window.
You will be able use FTP to access your file structures and use any Content Management tools via web browser.
You will be able to access and manage your other Liquid Web services during this period.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll free phone at 800-580-4985
Posted on Apr 20, 16:04 CDT
DFW-Maria Database Batch 1 (9PM-3AM) May 6, 21:00 - May 7, 03:00 CDT
We heard you! The Maria Database migration schedule has been condensed to 2 nights. You can find your databases and their scheduled night of maintenance at http://cloudsitesblog.liquidweb.com/dfw-database-migration-schedules/ During the evening maintenance window databases will be migrated from the DFW Datacenter to the PHX Datacenter. This migration will cause the identified databases to go into "read only" mode while the two devices synchronize. This typically results in a short interruption of service (up to 10 minutes for DNS propagation). After the migration, the database management IPs will be updated to the IPs listed in the schedule (follow link for IP details). You will see this reflected in the CSCP as well.

If you need immediate assistance, please contact a member of our support team by visiting us in live-chat or by calling 800.580.4985 or INTL +1.517.322.0434
Posted on Apr 21, 12:59 CDT
DFW-Maria Database Batch 2 (9PM-3AM) May 7, 21:00 - May 8, 03:00 CDT
The Maria Database migration schedule has been condensed to 2 nights. You can find your databases and their scheduled night of maintenance at http://cloudsitesblog.liquidweb.com/dfw-database-migration-schedules/ During the evening maintenance window databases will be migrated from the DFW Datacenter to the PHX Datacenter. This migration will cause the identified databases to go into "read only" mode while the two devices synchronize. This typically results in a short interruption of service (up to 10 minutes for DNS propagation). After the migration, the database management IPs will be updated to the IPs listed in the schedule (follow link for IP details). You will see this reflected in the CSCP as well.

If you need immediate assistance, please contact a member of our support team by visiting us in live-chat or by calling 800.580.4985 or INTL +1.517.322.0434
Posted on Apr 21, 13:05 CDT
Past Incidents
Apr 23, 2017

No incidents reported today.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017
Completed - We are Postponing this Maintenance as we are consolidating the Database migrations for less impact to our customer business processes. More details on the new schedule will be coming shortly. Thank you for your patience as we work to get the new schedule to you.
Apr 20, 15:48 CDT
Scheduled - During the evening Maintenance windows, on the day indicated, the listed databases will be migrated from the DFW Datacenter to the PHX Datacenter. This migration will cause the identified databases to go into "read only" mode while the two devices synchronize. This typically results in a short interruption of service (up to 10 minutes for DNS propagation). After the migration, the database management IPs will be updated to the IPs below. You will see this reflected in the CSCP as well.

Date DB Server Old IP New IP
Mon 4/24 mariadb-027.wc1.dfw3.stabletransit.com  172.99.96.37 207.246.241.30
Mon 4/24 mariadb-027.wc2.dfw3.stabletransit.com  172.99.97.37 207.246.242.30
Mon 4/24 mariadb-028.wc1.dfw3.stabletransit.com  172.99.96.38 207.246.241.31
Mon 4/24 mariadb-028.wc2.dfw3.stabletransit.com  172.99.97.38 207.246.242.31
Mon 4/24 mariadb-029.wc1.dfw3.stabletransit.com  172.99.96.39 207.246.241.32
Mon 4/24 mariadb-029.wc2.dfw3.stabletransit.com  172.99.97.39 207.246.242.32
Mon 4/24 mariadb-030.wc1.dfw3.stabletransit.com  172.99.96.40 207.246.241.33
Mon 4/24 mariadb-030.wc2.dfw3.stabletransit.com  172.99.97.40 207.246.242.33
Mon 4/24 mariadb-031.wc1.dfw3.stabletransit.com  172.99.96.41 207.246.241.34
Mon 4/24 mariadb-031.wc2.dfw3.stabletransit.com  172.99.97.41 207.246.242.34
Mon 4/24 mariadb-032.wc1.dfw3.stabletransit.com  172.99.96.42 207.246.241.35
Mon 4/24 mariadb-032.wc2.dfw3.stabletransit.com  172.99.97.42 207.246.242.35
Mon 4/24 mariadb-033.wc1.dfw3.stabletransit.com  172.99.96.43 207.246.241.36
Mon 4/24 mariadb-033.wc2.dfw3.stabletransit.com  172.99.97.43 207.246.242.36
Mon 4/24 mariadb-034.wc1.dfw3.stabletransit.com  172.99.96.44 207.246.241.37
Mon 4/24 mariadb-034.wc2.dfw3.stabletransit.com  172.99.97.44 207.246.242.37
Mon 4/24 mariadb-035.wc1.dfw3.stabletransit.com  172.99.96.45 207.246.241.38
Mon 4/24 mariadb-035.wc2.dfw3.stabletransit.com  172.99.97.45 207.246.242.38
Mon 4/24 mariadb-036.wc1.dfw3.stabletransit.com  172.99.96.46 207.246.241.39
Mon 4/24 mariadb-036.wc2.dfw3.stabletransit.com  172.99.97.46 207.246.242.39

Tue 4/25 mariadb-037.wc1.dfw3.stabletransit.com  172.99.96.47 207.246.241.40
Tue 4/25 mariadb-037.wc2.dfw3.stabletransit.com  172.99.97.47 207.246.242.40
Tue 4/25 mariadb-038.wc1.dfw3.stabletransit.com  172.99.96.48 207.246.241.41
Tue 4/25 mariadb-038.wc2.dfw3.stabletransit.com  172.99.97.48 207.246.242.41
Tue 4/25 mariadb-039.wc1.dfw3.stabletransit.com  172.99.96.49 207.246.241.42
Tue 4/25 mariadb-039.wc2.dfw3.stabletransit.com  172.99.97.49 207.246.242.42
Tue 4/25 mariadb-040.wc1.dfw3.stabletransit.com  172.99.96.50 207.246.241.43
Tue 4/25 mariadb-040.wc2.dfw3.stabletransit.com  172.99.97.50 207.246.242.43
Tue 4/25 mariadb-041.wc1.dfw3.stabletransit.com  172.99.96.51 207.246.241.44
Tue 4/25 mariadb-041.wc2.dfw3.stabletransit.com  172.99.97.51 207.246.242.44
Tue 4/25 mariadb-042.wc1.dfw3.stabletransit.com  172.99.96.52 207.246.241.45
Tue 4/25 mariadb-042.wc2.dfw3.stabletransit.com  172.99.97.52 207.246.242.45
Tue 4/25 mariadb-043.wc1.dfw3.stabletransit.com  172.99.96.53 207.246.241.46
Tue 4/25 mariadb-043.wc2.dfw3.stabletransit.com  172.99.97.53 207.246.242.46
Tue 4/25 mariadb-044.wc1.dfw3.stabletransit.com  172.99.96.54 207.246.241.47
Tue 4/25 mariadb-044.wc2.dfw3.stabletransit.com  172.99.97.54 207.246.242.47
Tue 4/25 mariadb-045.wc1.dfw3.stabletransit.com  172.99.96.55 207.246.241.48
Tue 4/25 mariadb-045.wc2.dfw3.stabletransit.com  172.99.97.55 207.246.242.48
Tue 4/25 mariadb-046.wc1.dfw3.stabletransit.com  172.99.96.56 207.246.241.49
Tue 4/25 mariadb-046.wc2.dfw3.stabletransit.com  172.99.97.56 207.246.242.49

Wed 4/26 mariadb-047.wc1.dfw3.stabletransit.com  172.99.96.57 207.246.241.50
Wed 4/26 mariadb-047.wc2.dfw3.stabletransit.com  172.99.97.57 207.246.242.50
Wed 4/26 mariadb-048.wc1.dfw3.stabletransit.com  172.99.96.58 207.246.241.51
Wed 4/26 mariadb-048.wc2.dfw3.stabletransit.com  172.99.97.58 207.246.242.51
Wed 4/26 mariadb-049.wc1.dfw3.stabletransit.com  172.99.96.59 207.246.241.52
Wed 4/26 mariadb-049.wc2.dfw3.stabletransit.com  172.99.97.59 207.246.242.52
Wed 4/26 mariadb-050.wc1.dfw3.stabletransit.com  172.99.96.60 207.246.241.53
Wed 4/26 mariadb-050.wc2.dfw3.stabletransit.com  172.99.97.60 207.246.242.53
Wed 4/26 mariadb-051.wc1.dfw3.stabletransit.com  172.99.96.61 207.246.241.54
Wed 4/26 mariadb-051.wc2.dfw3.stabletransit.com  172.99.97.61 207.246.242.54
Wed 4/26 mariadb-052.wc1.dfw3.stabletransit.com  172.99.96.62 207.246.241.55
Wed 4/26 mariadb-052.wc2.dfw3.stabletransit.com  172.99.97.62 207.246.242.55
Wed 4/26 mariadb-053.wc1.dfw3.stabletransit.com  172.99.96.63 207.246.241.56
Wed 4/26 mariadb-053.wc2.dfw3.stabletransit.com  172.99.97.63 207.246.242.56
Wed 4/26 mariadb-054.wc1.dfw3.stabletransit.com  172.99.96.64 207.246.241.57
Wed 4/26 mariadb-054.wc2.dfw3.stabletransit.com  172.99.97.64 207.246.242.57
Wed 4/26 mariadb-055.wc1.dfw3.stabletransit.com  172.99.96.65 207.246.241.58
Wed 4/26 mariadb-055.wc2.dfw3.stabletransit.com  172.99.97.65 207.246.242.58
Wed 4/26 mariadb-056.wc1.dfw3.stabletransit.com  172.99.96.66 207.246.241.59
Wed 4/26 mariadb-056.wc2.dfw3.stabletransit.com  172.99.97.66 207.246.242.59

Thur 4/27 mariadb-057.wc1.dfw3.stabletransit.com  172.99.96.67 207.246.241.60
Thur 4/27 mariadb-057.wc2.dfw3.stabletransit.com  172.99.97.67 207.246.242.60
Thur 4/27 mariadb-058.wc1.dfw3.stabletransit.com  172.99.96.68 207.246.241.61
Thur 4/27 mariadb-058.wc2.dfw3.stabletransit.com  172.99.97.68 207.246.242.61
Thur 4/27 mariadb-059.wc1.dfw3.stabletransit.com  172.99.96.69 207.246.241.62
Thur 4/27 mariadb-059.wc2.dfw3.stabletransit.com  172.99.97.69 207.246.242.62
Thur 4/27 mariadb-060.wc1.dfw3.stabletransit.com  172.99.96.70 207.246.241.63
Thur 4/27 mariadb-060.wc2.dfw3.stabletransit.com  172.99.97.70 207.246.242.63
Thur 4/27 mariadb-061.wc1.dfw3.stabletransit.com  172.99.96.71 207.246.241.64
Thur 4/27 mariadb-061.wc2.dfw3.stabletransit.com  172.99.97.71 207.246.242.64
Thur 4/27 mariadb-062.wc1.dfw3.stabletransit.com  172.99.96.72 207.246.241.65
Thur 4/27 mariadb-062.wc2.dfw3.stabletransit.com  172.99.97.72 207.246.242.65
Thur 4/27 mariadb-063.wc1.dfw3.stabletransit.com  172.99.96.73 207.246.241.66
Thur 4/27 mariadb-063.wc2.dfw3.stabletransit.com  172.99.97.73 207.246.242.66
Thur 4/27 mariadb-064.wc1.dfw3.stabletransit.com  172.99.96.74 207.246.241.67
Thur 4/27 mariadb-064.wc2.dfw3.stabletransit.com  172.99.97.74 207.246.242.67
Thur 4/27 mariadb-065.wc1.dfw3.stabletransit.com  172.99.96.75 207.246.241.68
Thur 4/27 mariadb-065.wc2.dfw3.stabletransit.com  172.99.97.75 207.246.242.68
Thur 4/27 mariadb-066.wc1.dfw3.stabletransit.com  172.99.96.76 207.246.241.69
Thur 4/27 mariadb-066.wc2.dfw3.stabletransit.com  172.99.97.76 207.246.242.69

Fri 4/28 mariadb-067.wc1.dfw3.stabletransit.com  172.99.96.77 207.246.241.70
Fri 4/28 mariadb-067.wc2.dfw3.stabletransit.com  172.99.97.77 207.246.242.70
Fri 4/28 mariadb-068.wc1.dfw3.stabletransit.com  172.99.96.78 207.246.241.71
Fri 4/28 mariadb-068.wc2.dfw3.stabletransit.com  172.99.97.78 207.246.242.71
Fri 4/28 mariadb-069.wc1.dfw3.stabletransit.com  172.99.96.79 207.246.241.72
Fri 4/28 mariadb-069.wc2.dfw3.stabletransit.com  172.99.97.79 207.246.242.72
Fri 4/28 mariadb-070.wc1.dfw3.stabletransit.com  172.99.96.80 207.246.241.73
Fri 4/28 mariadb-070.wc2.dfw3.stabletransit.com  172.99.97.80 207.246.242.73
Fri 4/28 mariadb-071.wc1.dfw3.stabletransit.com  172.99.96.81 207.246.241.74
Fri 4/28 mariadb-071.wc2.dfw3.stabletransit.com  172.99.97.81 207.246.242.74
Fri 4/28 mariadb-072.wc1.dfw3.stabletransit.com  172.99.96.82 207.246.241.75
Fri 4/28 mariadb-072.wc2.dfw3.stabletransit.com  172.99.97.82 207.246.242.75
Fri 4/28 mariadb-073.wc1.dfw3.stabletransit.com  172.99.96.83 207.246.241.76
Fri 4/28 mariadb-073.wc2.dfw3.stabletransit.com  172.99.97.83 207.246.242.76
Fri 4/28 mariadb-074.wc1.dfw3.stabletransit.com  172.99.96.84 207.246.241.77
Fri 4/28 mariadb-074.wc2.dfw3.stabletransit.com  172.99.97.84 207.246.242.77
Fri 4/28 mariadb-075.wc1.dfw3.stabletransit.com  172.99.96.85 207.246.241.78
Fri 4/28 mariadb-075.wc2.dfw3.stabletransit.com  172.99.97.85 207.246.242.78
Fri 4/28 mariadb-076.wc1.dfw3.stabletransit.com  172.99.96.86 207.246.241.79
Fri 4/28 mariadb-076.wc2.dfw3.stabletransit.com  172.99.97.86 207.246.242.79
Apr 7, 13:15 CDT
Completed - We are Cancelling this Maintenance as we are consolidating the Database migrations for less impact to our customer business processes. More details on the new schedule will be coming shortly. Thank you for your patience as we work to get the new schedule to you.
Apr 20, 15:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 14:43 CDT
Scheduled - UPDATE: Tonight's Maintenance has been postponed. In order to ensure optimal performance of your websites and least impact to your business, our Engineering and Operations teams are reviewing and verifying performance parameters. As soon as we have additional information we will update this post. However, while we are accomplishing this action, we wanted to give you advanced notice that we will not be performing maintenance tonight.
Apr 19, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:00 CDT
Scheduled - UPDATE: Tonight's Maintenance has been postponed. In order to ensure optimal performance of your websites and least impact to your business, our Engineering and Operations teams are reviewing and verifying performance parameters. As soon as we have additional information we will update this post. However, while we are accomplishing this action, we wanted to give you advanced notice that we will not be performing maintenance tonight.
-------------------------------------------

During the evening Maintenance windows, on the day indicated, the listed databases will be migrated from the DFW Datacenter to the PHX Datacenter. This migration will cause the identified databases to go into "read only" mode while the two devices synchronize. This typically results in a short interruption of service (up to 10 minutes for DNS propagation). After the migration, the database management IPs will be updated to the IPs below. You will see this reflected in the CSCP as well.

Date DB Server Old IP New IP
On hold mariadb-011.wc1.dfw3.stabletransit.com  172.99.96.21 207.246.241.14
On hold mariadb-012.wc1.dfw3.stabletransit.com  172.99.96.22 207.246.241.15
On hold mariadb-013.wc1.dfw3.stabletransit.com  172.99.96.23 207.246.241.16
On hold mariadb-014.wc1.dfw3.stabletransit.com  172.99.96.24 207.246.241.17
On hold mariadb-015.wc1.dfw3.stabletransit.com  172.99.96.25 207.246.241.18
On hold mariadb-010.wc2.dfw3.stabletransit.com  172.99.97.20 207.246.242.13
On hold mariadb-011.wc2.dfw3.stabletransit.com  172.99.97.21 207.246.242.14
On hold mariadb-012.wc2.dfw3.stabletransit.com  172.99.97.22 207.246.242.15
On hold mariadb-013.wc2.dfw3.stabletransit.com  172.99.97.23 207.246.242.16
On hold mariadb-014.wc2.dfw3.stabletransit.com  172.99.97.24 207.246.242.17
On hold mariadb-015.wc2.dfw3.stabletransit.com  172.99.97.25 207.246.242.18

On hold mariadb-016.wc1.dfw3.stabletransit.com  172.99.96.26 207.246.241.19
On hold mariadb-016.wc2.dfw3.stabletransit.com  172.99.97.26 207.246.242.19
On hold mariadb-017.wc1.dfw3.stabletransit.com  172.99.96.27 207.246.241.20
On hold mariadb-017.wc2.dfw3.stabletransit.com  172.99.97.27 207.246.242.20
On hold mariadb-018.wc1.dfw3.stabletransit.com  172.99.96.28 207.246.241.21
On hold mariadb-018.wc2.dfw3.stabletransit.com  172.99.97.28 207.246.242.21
On hold mariadb-019.wc1.dfw3.stabletransit.com  172.99.96.29 207.246.241.22
On hold mariadb-019.wc2.dfw3.stabletransit.com  172.99.97.29 207.246.242.22
On hold mariadb-020.wc1.dfw3.stabletransit.com  172.99.96.30 207.246.241.23
On hold mariadb-020.wc2.dfw3.stabletransit.com  172.99.97.30 207.246.242.23
On hold mariadb-021.wc1.dfw3.stabletransit.com  172.99.96.31 207.246.241.24

On hold mariadb-021.wc2.dfw3.stabletransit.com  172.99.97.31 207.246.242.24
On hold mariadb-022.wc1.dfw3.stabletransit.com  172.99.96.32 207.246.241.25
On hold mariadb-022.wc2.dfw3.stabletransit.com  172.99.97.32 207.246.242.25
On hold mariadb-023.wc1.dfw3.stabletransit.com  172.99.96.33 207.246.241.26
On hold mariadb-023.wc2.dfw3.stabletransit.com  172.99.97.33 207.246.242.26
On hold mariadb-024.wc1.dfw3.stabletransit.com  172.99.96.34 207.246.241.27
On hold mariadb-024.wc2.dfw3.stabletransit.com  172.99.97.34 207.246.242.27
On hold mariadb-025.wc1.dfw3.stabletransit.com  172.99.96.35 207.246.241.28
On hold mariadb-025.wc2.dfw3.stabletransit.com  172.99.97.35 207.246.242.28
On hold mariadb-026.wc1.dfw3.stabletransit.com  172.99.96.36 207.246.241.29
On hold mariadb-026.wc2.dfw3.stabletransit.com  172.99.97.36 207.246.242.29

*********************************************************************************************************
Completed Migrations:
Mon 4/17 mariadb-130.wc1.dfw3.stabletransit.com  172.99.96.140 207.246.241.133 [COMPLETED]
Mon 4/17 mariadb-132.wc1.dfw3.stabletransit.com  172.99.96.142 207.246.241.135 [COMPLETED]
Mon 4/17 mariadb-160.wc2.dfw3.stabletransit.com  172.99.97.170 207.246.242.163 [COMPLETED]
Mon 4/17 mariadb-001.wc1.dfw3.stabletransit.com  172.99.96.11 207.246.241.4 [COMPLETED]
Mon 4/17 mariadb-001.wc2.dfw3.stabletransit.com  172.99.97.11 207.246.242.4 [COMPLETED]
Mon 4/17 mariadb-002.wc1.dfw3.stabletransit.com  172.99.96.12 207.246.241.5 [COMPLETED]
Mon 4/17 mariadb-002.wc2.dfw3.stabletransit.com  172.99.97.12 207.246.242.5 [COMPLETED]
Mon 4/17 mariadb-003.wc1.dfw3.stabletransit.com  172.99.96.13 207.246.241.6 [COMPLETED]
Mon 4/17 mariadb-003.wc2.dfw3.stabletransit.com  172.99.97.13 207.246.242.6 [COMPLETED]
Mon 4/17 mariadb-004.wc1.dfw3.stabletransit.com  172.99.96.14 207.246.241.7 [COMPLETED]
Mon 4/17 mariadb-004.wc2.dfw3.stabletransit.com  172.99.97.14 207.246.242.7 [COMPLETED]]

Tue 4/18 mariadb-005.wc1.dfw3.stabletransit.com  172.99.96.15 207.246.241.8 [COMPLETED]
Tue 4/18 mariadb-006.wc1.dfw3.stabletransit.com  172.99.96.16 207.246.241.9 [COMPLETED]
Tue 4/18 mariadb-007.wc1.dfw3.stabletransit.com  172.99.96.17 207.246.241.10 [COMPLETED]
Tue 4/18 mariadb-008.wc1.dfw3.stabletransit.com  172.99.96.18 207.246.241.11 [COMPLETED]
Tue 4/18 mariadb-009.wc1.dfw3.stabletransit.com  172.99.96.19 207.246.241.12 [COMPLETED]
Tue 4/18 mariadb-010.wc1.dfw3.stabletransit.com  172.99.96.20 207.246.241.13 [COMPLETED]
Tue 4/18 mariadb-005.wc2.dfw3.stabletransit.com  172.99.97.15 207.246.242.8 [COMPLETED]
Tue 4/18 mariadb-006.wc2.dfw3.stabletransit.com  172.99.97.16 207.246.242.9 [COMPLETED]
Tue 4/18 mariadb-007.wc2.dfw3.stabletransit.com  172.99.97.17 207.246.242.10 [COMPLETED]
Tue 4/18 mariadb-008.wc2.dfw3.stabletransit.com  172.99.97.18 207.246.242.11 [COMPLETED]
Tue 4/18 mariadb-009.wc2.dfw3.stabletransit.com  172.99.97.19 207.246.242.12 [COMPLETED]
Apr 7, 12:28 CDT
Apr 19, 2017
Resolved - The Cloud Sites Operations and Engineering teams have resolved the database issue. We are going to close this incident at this time.
Apr 19, 14:35 CDT
Monitoring - The Cloud Sites Operations and Engineering team have resolved the database issue. We will continue to monitor to ensure the issue does not return. If you need immediate assistance, please contact a member of our support team by visiting us in live-chat or by calling 800.580.4985 or INTL +1.517.322.0434
Apr 19, 10:15 CDT
Investigating - At this time our Operations and Engineering team are investigating reports of latency impacting website performance for sites connecting to our PHX datacenter. We are currently investigating the situation and will resolve the issue as soon as possible.

If you need immediate assistance, please contact a member of our support team by visiting us in live-chat or by calling 800.580.4985 or INTL +1.517.322.0434
Apr 19, 08:58 CDT
Resolved - Our chat provider has resolved the issue and chat support has resumed normal operations.
Apr 19, 06:48 CDT
Identified - At this time our chat support application is unavailable. For any pressing needs please contact the Cloud Sites support team directly at 1-855-348-9060 or via ticket through your administrative control panel.
Apr 19, 06:16 CDT
Apr 18, 2017
Resolved - After extensive monitoring and performance review, the issues were determined to be isolated and resolved. Please contact support for any outstanding performance issues.
Apr 18, 08:13 CDT
Update - Our team is still analyzing performance data at this time.
Apr 18, 06:31 CDT
Investigating - Our Operations and Engineering teams are investigating reports of slow PHX database performance.
Apr 18, 05:30 CDT
Resolved - The administrative issues relating to connections through phpmyadmin have all been resolved.
Apr 18, 06:19 CDT
Identified - The issue has been identified and a fix is being implemented.
Apr 18, 05:38 CDT
Investigating - Until the links in the administrative control panel are correctly resolving, clients can log in to mysql.dfw1-2.websitesettings.com
Apr 18, 05:26 CDT
Update - Operations and Engineering resolved an outstanding issue with new database provisioning in the PHX datacenter and are working to resolve the following outstanding issues related to DB administration:
- Connections via phpmyadmin interface to mariadb-134.wc1 are inaccessible at this time. Please note the host DB is not impaired.
- The link to the control panel manager for phpmyadmin.com is incorrectly resolving.
Apr 18, 05:12 CDT
Update - Our team is working as quickly as possible to resolve the issue.
Apr 18, 03:51 CDT
Identified - Our Operations team is investigating an issue with the administration of databases using both phpmyadmin and our administrative control panel.
More information will be provided as soon as it becomes available.
Apr 18, 03:09 CDT
Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017
Completed - The scheduled maintenance has been completed.
Apr 14, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 02:00 CDT
Scheduled - At 2am each night of the maintenance Cloud Sites Engineers will be performing maintenance on the Windows/IIS hosting platforms to apply routine patches issued by Microsoft. The length of each maintenance will vary depending on the node.

There should be no visible ill effects, however, it is possible that a server being rebooted message may show up in some applications logs or sessions may be lost due to a node rebooting.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll free phone at 1.877.934.0407.
Mar 31, 13:32 CDT
Completed - The scheduled maintenance has been completed.
Apr 14, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 CDT
Scheduled - On Apr 14, 2017 @ 7:00am CDT, we will be updating your Cloud Sites Management Control Panel to implement necessary updates.

What to Expect During the Maintenance:

You will be able to work on your websites during the maintenance window.
You will be able use FTP to access your file structures and use any Content Management tools via web browser.
You will be able to access and manage your other Liquid Web services during this period.
You will not be able to access your Cloud Sites Control Panel, either directly at manage.liquidweb.com or at cloudsites.liquidweb.com

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll free phone at 800-580-4985
Apr 13, 16:37 CDT
Apr 13, 2017

No incidents reported.

Apr 12, 2017
Resolved - The issue was related to authentication and impacted users attempting login between 02:21 AM - 02:47 AM CDT. There was no impact to website performance.
Apr 12, 03:19 CDT
Monitoring - The administrative interface has returned to normal operations however, we are continuing to monitor performance.
Apr 12, 03:00 CDT
Identified - At this time the Cloud Sites administrative control panel is inaccessible. Our Operations team is aware and working to resolve the issue as quickly as possible.
Apr 12, 02:48 CDT
Apr 11, 2017
Completed - The scheduled maintenance has been completed.
Apr 11, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 CDT
Scheduled - In an ongoing effort to continually improve the product we will be performing a maintenance on the Cloud Sites Control Panel on April 11, 2017. These will be minor updates to improve functionality and provide better error reporting.

What to Expect During the Maintenance:

You will be able to work on your websites during the maintenance window.
You will be able use FTP to access your file structures and use any Content Management tools via web browser.
You will be able to access and manage your other Liquid Web services during this period.
You will not be able to access your Cloud Sites Control Panel, either directly at manage.liquidweb.com or at cloudsites.liquidweb.com

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll free phone at 800-580-4985
Apr 7, 15:51 CDT
Apr 10, 2017
Completed - This maintenance has been completed.
Apr 10, 03:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 03:15 CDT
Scheduled - Cloud Sites Engineers will be performing an emergency maintenance on a Load Balancer in our ORD Datacenter.

Sites may be momentarily unresponsive.

If you have any questions, please do not hesitate to contact a member of our support team via live-chat or by toll free phone at 800.580.4985 or INTL +1.517.322.0434
Apr 10, 03:03 CDT
Apr 9, 2017

No incidents reported.