The issue has been fully resolved. We apologize for any inconveniences disruption this may have caused.
Posted Feb 13, 2019 - 00:46 CST
Monitoring
Our team was able to identify and resolve the issue. Currently all systems are back up. We are monitoring the situation to ensure everything continues working as anticipated. If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted Feb 13, 2019 - 00:21 CST
Identified
At this time our team is digging into a networking issue impairing our Manage Control panel in addition to other internal support tools. No client servers or products are being impaired however our ability to respond immediately to services is impaired. We are working to resolve this issue as quickly as possible.
If you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
Posted Feb 12, 2019 - 23:10 CST
This incident affected: Management Portal (Management Portal).