Although the maintenance steps have all been completed, our team continues to perform QC testing at this time.
Posted Aug 09, 2017 - 00:10 CDT
Update
MariaDBs were no longer in Read Only as of 11:15pm, however testing and verification is still underway
Posted Aug 08, 2017 - 23:39 CDT
Update
MariaDBs currently set to Read Only during the transition
Posted Aug 08, 2017 - 23:01 CDT
Update
- The Cloud Sites control panel is accessible at this time.
- As of 10:30pm CDT all Storage and Webnodes are cutover to DC3
Posted Aug 08, 2017 - 22:38 CDT
Update
- The Cloud Sites control panel is currently in maintenance mode
- ORD is currently in Read Only
Posted Aug 08, 2017 - 21:15 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 08, 2017 - 21:00 CDT
Scheduled
During the evening maintenance Storage Data, Web Node, and Maria Database operations will be transferred from ORD to LAN.
What to anticipate: The Cloud Sites control panel will be inaccessible for the bulk of the maintenance. As websites are transitioned, there will be periods of performance degradation. Degradation could range from unnoticeable to websites not functioning depending on how they are coded. The filesystem will be in Read-Only for several minutes during the transitions, so sites that are dependent on writing to their site directory will experience issues during this time.
At the end of the maintenance, the database management IPs will be updated to the IPs listed in the schedule. You will also see this reflected in the Cloud Sites control panel.
If you need immediate assistance, please contact a member of our support team by visiting us in live-chat or by calling 800.580.4985.